Shipping & Delivery Policy

Last Updated: September 18, 2026

Thank you for shopping with Vstromy Store.

This Shipping & Delivery Policy explains how we process and deliver orders placed through vstromy.shop.

1. Shipping Area

We currently ship orders to customers located within the United States.

2. Free Shipping

Vstromy Store currently offers free standard shipping on eligible orders shipped within the United States.

There is no separate standard shipping charge added to eligible orders.

3. Order Processing & Handling

Orders are normally processed and prepared for shipment within 3 business days after the order is successfully placed and payment has been authorized.

Business days are Monday through Friday, excluding applicable U.S. holidays.

Orders placed on weekends or holidays begin processing on the next business day.

4. Estimated Delivery Time

After an order has been processed and shipped, standard delivery is estimated to take approximately 5–10 business days.

The estimated total time from order placement to delivery is therefore approximately:

3 business days for processing + 5–10 business days for transit = approximately 8–13 business days.

Delivery estimates are estimates rather than guaranteed delivery dates.

Actual delivery times may vary because of carrier delays, weather, holidays, address issues, or other circumstances outside our reasonable control.

5. Tracking Information

When tracking information is available, it may be provided to the customer through the email address associated with the order.

Tracking information may take some time to become active after an order has been handed to the shipping carrier.

6. Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because an incorrect or incomplete address was provided, please contact customer support at contact@vstromy.shop.

Additional shipping arrangements may be required before the order can be reshipped.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at contact@vstromy.shop with your order number.

We will review the shipment and available tracking information and assist you with the next appropriate step.

8. Damaged Orders

If your order arrives damaged, please contact us as soon as reasonably possible and provide your order number and clear photographs of the damaged item and packaging.

We will review the issue and determine the appropriate resolution in accordance with our Return & Refund Policy.

9. Shipping Information at Checkout

The applicable shipping information and total order price will be displayed during the purchasing process before payment is completed.

By placing an order, you acknowledge the estimated delivery timeframe described in this policy.